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Let Aiden help you "Keep Pace" with Chatbots

Topic Soundbyte

Chatbots attempt to simulate a human conversation

  • Can be implemented in text based or voice based applications

  • Typically used in Customer Service applications 

  • While they may seem intelligent, they are typically focused on a specific topic

Latest Trends

Chatbots are becoming common.   Key trends to watch:

 

Google Duplex

Amazing Voice Interaction (you may find this scary)

 

Microsoft Xiolace

Microsofts version of Google Duplex

Treating/Diagnosing Illnesses

As a tool for helping people with diseases like Alzheimers

Grief Counseling

Helping people grieve

 

Aiden Suggests

How to learn more about Chatbots

Suggestion #1:  See a Chatbot in Action !

1.  Visit 1-800Flowers - GWYN (Stands for "Gifts When You Need")

2.  Visit Macy's Virtual Agent